Today, many businesses employ managed It services to ensure their company’s network infrastructure operates at peak performance. In this article, Alura Business Solutions will discuss what is included in managed IT services and how they are a huge advantage to your business.
What is Managed IT?
In a managed IT service provider arrangement, a business or entity will offload the responsibility of maintaining the IT service and equipment functionality to a professional third-party managed IT service provider instead of having an in-house It department. Typically, the customer pays a monthly fee for the service and benefits from a wide range of services.
What is Included in Managed IT?
Getting optimum value from having this service starts with having a clear understanding of what is offered. Frequently, businesses of all sizes do not realize that they are getting far more than an outsourced technician.
Alura Business Solutions services include :
Maintaining and Monitoring the Network Infrastructure
The provider keeps an active watch on the client infrastructure to prevent, minimize, and solve vulnerabilities and potential breach points.
Managing Users and Passwords
Password management helps companies maintain a secure network.
Data Backup and Recovery
The managed service provider creates and stores client data backups, typically using advanced cloud-managed technology to secure files offsite.
Application Hosting
Application hosting permits businesses to run their application on the provider’s servers, avoiding investing in the underlying infrastructure.
Installing updates and patches
Update and Patch management consists of scanning network devices for missing software updates and fixing the problem by applying the patches as they become available.
Providing Help Desk Support
Users needing support can contact the provider help desk, which works to resolve the issue by providing instructions or remoting into the user device.
On-site Support
Onsite It support fills the gap between a full-time and in-house IT department and remote services with on-site service when needed.
Cybersecurity Protection
Standard cyber security services include vulnerability scanning, managed firewall, intrusion detection, virtual private network, and anti-viral services.
Performance Monitoring and Reports
Performance monitoring tracks the health and performance of your infrastructure with customized alerts and reporting.
24/7 Assistance
24/7 assistance provides technical support any time it is needed for ultimate customer convenience and flexibility.
Emergency Support
Emergencies do not happen on schedule and often not during typical working hours. Emergency support services rapidly respond to tech support issues when you need it most.
Top Indisputable Advantages of Managed IT Services
A managed IT service provider assumes the huge responsibility of management and service of a network so that businesses can focus on their core goals.
Here are several advantages managed IT services provide:
- Flat Monthly Rate
- Significant Savings
- Managed Built-In Repairs
- Immediate and 24/7 Support
- Proactive Health Monitoring
- Regular maintenance
- Customizable Services
- Increased Cyber Security
- Data Compliance
- Expertise and Experience
- Data Backup
What Can Managed IT Do For Your Business?
Managed services may not be for every business. If you are wondering if Alura Business Solutions managed IT is a good fit for your business, watch this video to discover how it works and how to leverage the expansive and flexible services it provides.
Managed IT Services Plymouth Meeting, PA
If you are considering your options in managed IT, look no further than Alura Business Solutions. Alura has provided professional, customized IT solutions for small and mid-sized businesses in Plymouth Meeting and surrounding communities since 2007. Trusted by area businesses for our reliable services, we pride ourselves on minimizing client risks while optimizing efficiency and operability.
